Privacy Policy

INTRODUCTION

This Privacy Policy ("Policy") outlines how the Company manages the collection, storage, usage, and disclosure of personal information regarding you (the "User" or "Customer"). It applies to both current and potential users and anyone visiting the WildBearUnion website(s), whether they accessed the site directly or through other links. WildBearUnion is committed to protecting the privacy of all personal data collected during your interactions with our website.

COLLECTION OF PERSONAL DATA

WildBearUnion adheres to relevant legal standards for handling personal data, including the European Directive 2016/680 and the General Data Protection Regulation (GDPR) as detailed in Regulation (EU) 2016/679. This Privacy Policy, along with WildBearUnion's Trading Terms and Conditions, governs the processing of personal data. WildBearUnion, together with its affiliated data controller companies ("Affiliates"), collects and maintains personal data when users apply for a trading account or use other services on our website. By filling out forms and using our services, you provide confidential information necessary for the Company to operate and manage your trading account. During registration, WildBearUnion collects identification documents following its internal policies. This data is used for establishing business relationships, conducting marketing, and evaluating the services offered. WildBearUnion collects the following types of personal data to serve customers better:

Personal details: such as full name, phone number, email address, date of birth, and address.

Financial details: including estimated income, net worth, trading experience, and investment knowledge. Verification documents may include a passport or ID, utility bills, bank statements/card copies, or corporate documents. For more information, see our KYC (Know Your Customer) policy on the website. WildBearUnion also collects usage data from our website, including cookies linked to your profile. This data includes site activity, page views, visit frequency, transaction details, downloads, IP address, login info, IP time zone settings, location, and referral information from other sites.

USE OF PERSONAL DATA

WildBearUnion uses your information for various purposes, including:

  • Verifying identity and maintaining personal profiles.
  • Assessing the suitability of our products and services.
  • Providing requested services and processing transactions.
  • Communicating about relevant products and services.
  • Updating you on your business relationship with us.
  • Customizing the website to your preferences and interests.
  • Analyzing anonymous data to improve our services.
  • Managing your account, monitoring activities, and determining fees.
  • Sharing data with third parties, such as Affiliates, data processors, banks, and marketing partners, as needed to maintain your trading account. Data collected will be retained as long as necessary to meet these purposes. Marketing and profiling data will be kept until you withdraw consent, after which it will be used for dispute resolution or safety. All data processing complies with privacy laws. WildBearUnion monitors and records all communications, including written, phone, or email exchanges, stored per internal policies. By completing registration and using WildBearUnion's services, you consent to our policies, including this Privacy Policy. If you disagree, you should terminate services and close your account according to our Terms & Conditions.

DISCLOSURE OF PERSONAL DATA

WildBearUnion may disclose personal data under the following circumstances:

  • To protect our rights and comply with legal orders or proceedings.
  • To prevent fraud.
  • To meet legal obligations and legal processes.
  • To safeguard our website's rights or property.
  • To address urgent situations impacting safety. We may also disclose data to:
  • Introducing Brokers, Affiliates, business partners, or third parties handling Company operations.
  • Financial institutions or payment entities chosen by you.
  • Representatives such as financial or legal advisors.
  • Third parties processing transactions or providing services.
  • Authorities requiring such information. All data processors must ensure confidentiality and compliance with laws, and indemnify WildBearUnion against any claims or costs. While we strive to control data processing, we are not liable for unauthorized disclosures beyond our control.

CUSTOMER’S RIGHTS

Providing personal data is optional. However, not doing so may prevent us from opening a trading account or offering other services. You can update your details or request data deletion by emailing [email protected]. We will act on these requests unless legal or service-related retention is required. You can request data deletion, cessation of dissemination, or halt of third-party processing by contacting us via email at [email protected]. We will review these requests based on public interest and available data. You have the right to access and confirm the processing of your data, including its location and purpose. We will provide a free electronic copy of your data and aim to fulfill requests within 10 business days.

CONSENT

Upon registration and account opening with WildBearUnion, you must consent by clicking the designated box, agreeing to our policies. You accept that we may contact you by phone or email about WildBearUnion, trading, and our products. We may also contact you with promotional offers. If you prefer not to receive further communication, you can opt out by contacting us via phone or email at [email protected].

Links to external websites may be encountered while using WildBearUnion's website. This Privacy Policy does not cover those external sites, and you should review their privacy policies.

SECURITY

WildBearUnion has implemented strong security measures to protect client data from unauthorized access. Only employees and authorized service providers with relevant responsibilities may access personal data. Customers should not share login details to maintain account security. We take extensive measures to safeguard data from loss, theft, misuse, or unauthorized access.

RESTRICTION OF RESPONSIBILITY

WildBearUnion is not liable for unintended personal data disclosure beyond its intended scope. We are also not responsible for breaches caused by third parties' actions or omissions, under agreed terms. We do not control the privacy practices of linked websites and are not responsible for the use of data provided to those sites. If you access co-branded or linked sites, data provided will be managed by third parties under their privacy policies. We disclaim responsibility for how third parties process and use such data.

AMENDMENTS OF POLICY

WildBearUnion may update its Privacy Policy periodically. Significant changes, such as changes in data collection or processing, will be posted on our website (//www.wildbearunion.com). We encourage clients to review the Privacy Policy regularly to stay informed about data practices and disclosures.